来自现场的声音:探索服务提供商对加拿大服务提供和AAC使用的见解
Stephanie Lackey1, Seamus Burnham2, Glenda Watson Hyatt2
1School of Rehabilitation Therapy, Faculty of Health Sciences, Queen's University, Kingston, Canada.
Augmentative and alternative communication (Baltimore, Md. : 1985)
|December 26, 2023
概括
加拿大的AAC服务提供有很大的差异. 影响增强型和替代性通信 (AAC) 使用的关键因素包括组织支持,关系,决策和提供者知识,强调需要一致的指导方针.
科学领域:
- 康复科学 康复科学 康复科学
- 医疗保健服务研究 医疗服务研究
- 辅助技术 辅助技术 辅助技术
背景情况:
- 增强型和替代性沟通 (AAC) 对有沟通障碍的人来说至关重要.
- 在加拿大范围内提供AAC服务的情况尚不清楚.
- AAC服务提供商在系统实施和用户支持方面发挥着至关重要的作用.
研究的目的:
- 探索加拿大各地的AAC服务提供模式.
- 从服务提供商的角度来看,确定影响使用AAC系统的因素.
- 了解在全国范围内提供AAC服务的专业人士的经验.
主要方法:
- 在线聚焦小组与来自加拿大9个省份的22家AAC服务提供商进行了在线聚焦小组.
- 参与者包括语音语言病理学家,职业治疗师,沟通障碍助理和教师.
- 使用反射主题分析来分析焦点组的成绩单.
主要成果:
- 出现了四个主要主题:组织结构的支持,一致的关系和目标,做出正确的决定以及知识和态度的影响.
- 这些主题表明,政府系统,利益相关者,评估实践和提供者知识对AAC服务提供和使用产生重大影响.
- 在不同地区的服务交付流程中,人们注意到了共同的经验以及相当大的变化.
结论:
- 加拿大的AAC服务提供受到系统性,关系性和基于知识的因素的复杂相互作用的影响.
- 服务交付的变化凸显了在获得一致,高质量的AAC支持方面的不平等和挑战.
- 需要进一步研究和制定国家服务提供准则,以确保AAC服务的一致性,质量和公平性.
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