时间压力和消费者的冲动购买之间的关系 - 感知价值和情绪的作用
Binbin Sun1, Yu Zhang1, Li Zheng1
1Business School, Qingdao University, Qingdao, Shandong, 266061, China.
Heliyon
|December 27, 2023
概括
实时流媒体电子商务的时间压力驱动着冲动性购买,主要是通过情绪,而不仅仅是逻辑. 感知价值和情绪状态显著影响这些紧急的购买决策.
科学领域:
- 营销 营销 营销 营销 营销
- 消费者心理学 消费者心理学
- 电子商务是电子商务.
背景情况:
- 现场直播电子商务是一个主要的营销道.
- 限时销售创造了紧迫性,影响了消费者行为.
- 关于时间压力对冲动购买的影响的研究是不确定的.
研究的目的:
- 调查时间压力和冲动购买在直播电子商务中的关系.
- 探索这种关系的情感和认知层面.
- 检查感知价值的调解作用和情绪的调节作用.
主要方法:
- 使用刺激-有机体-反应 (SOR) 和沙克特-辛格 (SST) 理论的实证调查.
- 分析时间压力,感知价值,情绪和冲动购买之间的相互作用.
- 区分情感和认知冲动购买.
主要成果:
- 时间压力与冲动购买正相关,有较强的情感成分.
- 感知价值介绍了时间压力和情感冲动购买之间的联系.
- 积极的情绪增强,而负面的情绪减少,时间压力对情感冲动购买的影响.
结论:
- 时间压力在实时流媒体环境中显著推动情感冲动购买.
- 感知价值和情绪反应是关键的调解者和调节者.
- 调查结果提供了关于在实时电子商务中紧急情况下消费者决策的见解.
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