利用造型测量分析来识别在线心理健康论坛中的同行支持用户群的独特特征
Yong-Bin Kang1, Anthony McCosker2, Jane Farmer3
1Australian Research Council (ARC) Centre of Excellence for Automated Decision-Making and Society (ADM+S), Swinburne University of Technology, Hawthorn, VIC, 3122, Australia. ykang@swin.edu.au.
Scientific reports
|December 27, 2023
概括
在线心理健康论坛提供可访问的支持. 书法测量分析显示,情感词区分用户群体,高级贡献者使用各种情感来帮助痛苦的用户.
科学领域:
- 心理学 心理学 心理学
- 计算机科学 计算机科学
- 社会学 社会学 社会学
背景情况:
- 在线同行支持论坛对心理健康至关重要.
- 了解用户沟通模式是提高论坛有效性的关键.
- 现有的方法缺乏客观的方式来区分用户群.
研究的目的:
- 提出并测试一种新的基于造型计的方法.
- 识别同行支持用户组的独特特征.
- 了解用户组如何赋权和支持他人.
主要方法:
- 论坛帖子的书法测量分析.
- 识别语言标记,特别是与情感相关的单词.
- 跨用户群体沟通模式的比较分析.
主要成果:
- 与情感相关的单词对于区分用户群体至关重要.
- 高级贡献者使用的情绪范围比其他群体更广泛,包括指南.
- 情感内容在论坛上显著促进了心理健康.
结论:
- 造型测量为区分同行支持用户提供了一个客观的方法.
- 调查结果为同行导师和主持人提供培训信息.
- 对情绪表达的指导方针可以改善支持结果.
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