改变医疗保健提供:对一个新的提供者对提供者虚拟护理平台的描述性研究
Karthik Tennankore1, Jennifer Jones2, Ashley Miller3
1Division of Nephrology, QEII - Dickson Building, Halifax, NS, Canada.
Frontiers in public health
|December 29, 2023
概括
供应商对供应商的电话咨询显著减少了专家等待时间和推. 这种虚拟护理方法提高了新斯科舍省初级保健提供者和专家的患者护理和满意度.
科学领域:
- 医疗保健提供创新 医疗保健提供创新
- 实现虚拟护理的实施
- 获得专科护理的机会.
背景情况:
- 在加拿大,长时间的等待时间和在专科护理获得的地理差异构成了重大挑战.
- 初级保健提供者 (PCP) 经常面临与专家联系及时咨询的困难.
- "虚拟走廊"平台的开发旨在解决新斯科舍省的这些进入障碍.
研究的目的:
- 评估供应商对供应商电话咨询的影响和可行性.
- 评估新型虚拟护理平台在改善专业护理获取方面的潜力.
- 测量临床医生的满意度和对推模式的影响.
主要方法:
- 在5个月的时间里进行了一项横截面调查.
- 参与了新斯科舍省211名初级保健提供者 (PCP) 和34名专家.
- 通过描述性统计数据和单个样本t测试,评估了对面推的需要和临床医生的满意度.
主要成果:
- 84%的咨询消除了对面专家推的需要.
- 90%需要面对面访问的患者在等待预约时获得了增强的护理.
- PCP和专家报告的高满意度,发票量增加.
结论:
- 提供商对提供商的电话咨询是可行的,受欢迎的和有效的.
- 这种虚拟护理模式减少了对面专家访问的需要.
- 这种方法有望减轻等候名单的负担,提高医疗保健的效率.
相关概念视频
Methods Of Healthcare Delivery System
3.3K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
3.3K
Issues And Trends In Healthcare Delivery System
5.6K
The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
5.6K
Introduction To Health Care Delivery System
2.8K
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
2.8K
Secondary Healthcare System
1.5K
Secondary healthcare is offered by a specialist, generally in hospitals or clinics for patients referred by primary healthcare providers. It occurs when a person has an illness or injury that requires specific medical care. Secondary care is often referred to as acute care. Secondary care can range from uncomplicated care to repair a minor laceration or treat a strep throat infection to more complicated emergent care, such as treating a head injury sustained in an automobile accident. Whatever...
1.5K
Integrated Healthcare System
1.6K
An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
1.6K
Tertiary Healthcare System
1.8K
Specialized care provided over an extended period is called tertiary care. Usually, a primary or secondary care physician will refer a patient to tertiary care. A patient's maximum physical and mental function is restored in tertiary care, which is caused due to the impact of a chronic illness or condition. Tertiary care aims to achieve the highest level of functioning possible while managing chronic illness. For example, a patient who falls and fractures their hip will need secondary care...
1.8K


