影响尼日利亚员工营业额意向的因素:组织承诺的缓解效应
Zanak Abet1, Mohd Ashraff Mohd Anuar1, Mohd Mursyid Arshad1
1Department of Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia, Serdang, 43400, Selangor, Malaysia.
Heliyon
|January 1, 2024
概括
在中小企业中,员工流动意图受到感知行为控制,态度和主观规范的重大影响. 组织的承诺起到了关键的调节作用,影响了这些关系,并为保留策略提供了见解.
科学领域:
- 企业管理 企业管理
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
背景情况:
- 员工流动对于各种规模的企业来说都是一个重要的问题.
- 了解影响员工离职的因素,特别是在中小型企业 (SMEs) 中,对于组织稳定至关重要.
- 计划行为理论 (TPB) 为分析行为意图提供了一个框架.
研究的目的:
- 调查影响员工离开中小企业工作意向的因素.
- 检查组织承诺对TPB构造和营业额意图之间的关系的调节作用.
- 通过纳入组织承诺来理解中小企业的员工保留,扩大TPB.
主要方法:
- 根据计划行为理论和组织承诺提出了六个假设.
- 用部分最小平方结构方程建模 (PLS-SEM) 来进行数据分析.
- 调查了TPB构造对营业额意向的直接和缓解影响.
主要成果:
- 计划行为理论的三个主要预测因素显著影响营业额的意图.
- 感知行为控制对员工离开的意图产生了最强的影响.
- 发现组织承诺可以缓解TPB构造和营业额意图之间的关系.
结论:
- 这项研究证实了扩展的计划行为理论在理解中小企业员工流动方面的适用性.
- 当旨在减少员工流动时,感知到的行为控制是解决问题的关键因素.
- 组织承诺在调节与离职有关的行为意图方面发挥着至关重要的作用,突出了它对保留策略的重要性.
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