危机期间保持沉默:工作场所因素如何影响美国护士的安全决策
Archana Manapragada Tedone1, Julie J Lanz2
1Dolan School of Business, Fairfield University, USA.
Social science & medicine (1982)
|January 3, 2024
概括
在流行病期间,面临更多需求或担心社会风险的护士不太可能报告安全问题. 这种沉默导致绕过安全协议,特别是对于风险较低的护士来说.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 全球流行病应对行动
背景情况:
- 对医疗保健组织来说,安全信息的有效向上传递至关重要,特别是在危机期间.
- 及时识别和解决工作场所安全问题需要强大的沟通道.
研究的目的:
- 调查工作场所因素如何影响护士在流行病期间报告安全问题的意愿.
- 了解护士的沟通行为与他们随后的安全实践之间的联系.
主要方法:
- 一项纵向研究捕捉了152名美国前线护士的经历.
- 数据是在全球大流行期间的三个不同的时间点收集的.
主要成果:
- 与流行病相关的需求增加和感知到的社会风险降低了护士发言的动力.
- 害怕损害声誉和工作限制的恐惧导致了沉默.
- 护士,特别是那些风险倾向较低的护士,当不表达担忧时,更有可能绕过安全协议.
结论:
- 流行病工作环境可能会阻碍护士之间基本的安全沟通.
- 了解这些沟通障碍对于改善工作场所安全和在健康危机期间遵守协议至关重要.
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