多元文化团队表现的个体特征:领导者和团队成员所扮演的角色是否重要?
Laura Esmeralda Guzmán-Rodríguez1, Amaia Arizkuren-Eleta2, Tanuja Agarwala3
1Monterrey Institute of Technology and Higher Education, Monterrey, Mexico.
Frontiers in psychology
|January 5, 2024
概括
文化敏感性,适应能力和凝聚力积极影响多元文化团队的表现. 然而,文化多样性并没有显著影响业绩,领导人和成员对影响因素的看法不同.
科学领域:
- 组织行为 组织行为
- 跨文化管理 跨文化管理
- 团队动力学 团队动力学
背景情况:
- 在全球化的工作环境中,多元文化团队越来越普遍.
- 了解影响其表现的因素对于组织成功至关重要.
- 个人特征和角色 (领导者与成员) 可能会影响团队动态.
研究的目的:
- 研究文化敏感性,适应性,凝聚力和多样性对多元文化团队表现的影响.
- 检查团队成员对团队领导者地位的调节作用.
- 识别团队成员和领导者对绩效驱动因素的看法中的潜在差异.
主要方法:
- 在多元文化团队中对415名参与者 (304名成员,111名领导者) 的调查数据进行定量分析.
- 统计建模用于评估个人特征与团队绩效之间的关系.
- 对团队成员和领导者之间的看法进行比较分析.
主要成果:
- 文化敏感性,适应能力和凝聚力与多元文化团队的表现有积极联系.
- 文化多样性没有对团队表现产生显著的直接影响.
- 团队成员和领导者在观点上有所不同,成员强调凝聚力,领导者优先考虑适应能力.
结论:
- 培养文化敏感性,适应性和凝聚力是提高多元文化团队效率的关键.
- 文化多样性的作用可能比以前假设的要细致得多.
- 解决不同领导者和成员的看法对于优化团队管理策略至关重要.
相关概念视频
Cultural Influences on Personality
162
Individualist and collectivist cultures emphasize different core values, shaping personality in distinct ways. In individualist cultures, such as those in the United States, England, and Australia, people prioritize independence, competition, and personal achievement. These societies tend to promote self-focused traits, with individuals often reporting higher levels of self-esteem. In contrast, collectivist cultures, commonly found in regions like Asia, Africa, and South America, emphasize...
162
Social Loafing
34.8K
Another way in which a group presence can affect performance is social loafing—the exertion of less effort by a person working together with a group. Social loafing occurs when our individual performance cannot be evaluated separately from the group. Thus, group performance declines on easy tasks (Karau & Williams, 1993). Essentially individual group members loaf and let other group members pick up the slack. Because each individual’s efforts cannot be evaluated,...
34.8K
Ethnic Identity within a Larger Culture
33
Adolescents from ethnic minority backgrounds face a multifaceted journey in forming their identities, shaped by the intersections of cultural expectations and personal exploration. For these adolescents, identity formation involves not only typical developmental challenges but also navigating the perceptions and attitudes of the majority culture. As they grow, adolescents in ethnic minority groups often become increasingly aware of stereotypes, social biases, and discrimination, all of which...
33
Fundamental Attribution Error
12.9K
According to some social psychologists, people tend to overemphasize internal factors as explanations—or attributions—for the behavior of other people. They tend to assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others. They tend to fail to recognize when the behavior of another is due to situational variables, and thus to the person’s state. This erroneous assumption is...
12.9K
Surveys
14.8K
Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
14.8K
Levels of Communication II: Organizational, Public, and Group Dynamics
2.1K
Effective communication is the foundation of a good organization. Communication is the lifeblood of an organization that connects the group with messages. In an organization, communication occurs in upward, downward, and horizontal lines. Downward communication travels from the administrative and senior levels to the staff through official channels such as manuals, rules and regulations, and organizational charts. Staff members initiate upward communication, which is addressed to executives and...
2.1K


