关于卫生机构应用于预防工作中心理暴力的相关心理社会干预措施的共识:德尔菲方法
Luis Fidel Abregú-Tueros1, Cinthia Jannete Bravo-Esquivel2, Sheyla Karol Abregú-Arroyo3
1Research Institute in Psychology, University of San Martín de Porres, Lima, Peru. labregut@usmp.pe.
BMC research notes
|January 5, 2024
概括
这项研究确定了防止秘鲁职场心理暴力的关键心理社会干预措施.
科学领域:
- 职业健康心理学 职业健康心理学
- 医疗保健管理的管理
- 解决冲突 解决冲突
背景情况:
- 关于拉丁美洲卫生部门在工作场所 (PVW) 心理暴力的预防性干预措施的研究有限.
- 现有的研究主要关注发病率,而不是有效的预防策略.
研究的目的:
- 在秘鲁卫生机构预防PVW的心理社会干预措施最相关的特征建立共识.
- 根据专家意见,确定和优先考虑有效的干预策略.
主要方法:
- 采用了德尔菲共识技术,涉及具有PVW专业知识的国家级卫生专业人员.
- 一个多阶段的过程包括专家咨询的三个阶段,包括来自66个卫生机构的428名参与者.
主要成果:
- 为预防PVW制定了10项心理社会干预措施的等级列表.
- 关键干预措施包括解决专业间冲突,提高事件的可见性,以及对沟通技能的体验式培训.
结论:
- 在一组10项优先的心理社会干预措施上达成共识,以防止秘鲁医疗保健中的PVW.
- 专注于冲突解决,透明度和沟通技能的干预措施对于有效预防至关重要.
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