探索人机交互对协作组装任务中工人的心理压力的影响
Bingyi Su1, SeHee Jung1, Lu Lu1
1Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, USA.
Applied ergonomics
|January 6, 2024
概括
人机协作 (HRC) 交互可以减少心理压力. 然而,复杂的交互和手势增加了压力,突出了人机交互 (HRI) 需要谨慎设计的工作场所福祉的需要.
科学领域:
- 机器人技术 机器人技术 机器人技术
- 人与计算机的交互
- 职业心理学 职业心理学
背景情况:
- 人机协作 (HRC) 正在增加,但近距离可能会导致心理压力.
- 了解人机交互 (HRI) 对员工压力的影响,对于工作场所的福祉至关重要.
研究的目的:
- 调查HRI因素 (存在,复杂性,模式) 如何影响工人的心理压力.
- 确定最佳的交互设计,以减轻HRC环境中的压力.
主要方法:
- 雇员主观 (NASA任务负载指数) 和客观 (生理指标:GSR,EMG,HR) 的评估.
- 通过使用乐高组装任务,与人类操作员和协作机器人进行了实验.
- 利用了各种各样的交互模式:按下按,手势和口头命令.
主要成果:
- 与没有相互作用相比,在HRC期间的相互作用通常会减少心理压力.
- 复杂的互动导致了比简单的互动更高的精神压力.
- 手势导致的精神压力明显高于按按或口头命令.
结论:
- 在协作机器人技术中,HRI设计显著影响工人的压力水平.
- 尽量减少互动的复杂性,避免诸如手势之类的高压模式,可以减轻心理压力.
- 结果为设计更少压力和更有支持性的HRC工作场所提供了实际指导.
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