在老年人中利用以消费者为导向的护理:从行为经济学的角度识别障碍
Jinbao Zhang1, Julia Shu-Huah Wang2, Wing Kit Chan3
1Personal Social Services Research Unit, University of Kent, Canterbury, UK.
Research on aging
|January 8, 2024
概括
消费者导向照顾 (CDC) 帮助老年人管理服务. 程序素养,麻烦成本和社会规范等关键因素影响CDC的使用,揭示了护理选择中的非理性决策.
科学领域:
- 老年学是一门学科.
- 卫生经济学 卫生经济学
- 行为经济学是一种行为经济学.
背景情况:
- 以消费者为导向的护理 (CDC) 使老年人能够灵活地安排服务,改善福祉.
- 有限的注意力和麻烦成本被确定为CDC利用的需求侧障碍.
- 影响CDC使用的心理社会因素在很大程度上仍未被探索.
研究的目的:
- 调查一系列更广泛的心理社会因素与消费者导向护理利用之间的关联.
- 应用行为经济学理论来理解老年人护理安排的决策.
主要方法:
- 在2021年,在中国广州进行了一项横截面电话调查.
- 采用基于行政记录的两阶段抽样.
- 多变量物流模型被用来分析来自老年人或他们的代表的数据.
主要成果:
- 程序性素养与CDC利用率有显著的关联.
- 麻烦成本与使用消费者指导的护理有着显著的关联.
- 关于CDC的社会规范也显示出与使用模式的显著关系.
结论:
- 关于护理服务的决策是微妙的,个人并不总是以无限的理性行事.
- 政策制定者应该考虑成本效益高的工具来加强CDC的采用.
- 优化资源以解决关键服务障碍对于促进CDC利用至关重要.
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