慢性疾病的体内对话代理:范围审查
Zhili Jiang1, Xiting Huang1, Zhiqian Wang1
1Department of Nursing, The First Affiliated Hospital, Zhejiang University School of Medicine, Hangzhou, China.
Journal of medical Internet research
|January 9, 2024
概括
嵌入式对话代理 (ECA) 在慢性疾病管理方面表现有前途,大多数研究重点是癌症和糖尿病. 未来的研究应该探索成本效益和用户对外观和沟通的偏好.
科学领域:
- 人与计算机的交互
- 数字健康数字健康
- 医疗保健中的人工智能
背景情况:
- 嵌入式对话代理 (ECA) 是动画角色,使用语言和非语言线索进行用户交互.
- 越来越多的ECA在各个领域被采用,特别是在医疗保健应用中.
研究的目的:
- 进行范围审查,确定慢性疾病ECA的开发和评估当前的做法.
- 综合ECA在慢性疾病管理中的设计,应用和评估方面的发现.
主要方法:
- 在2023年10月,在六个主要数据库 (PubMed,Embase,CINAHL,ACM,IEEE,Web of Science) 进行了系统的文献搜索.
- 两位独立审查员选择了研究,并根据PRISMA-ScR指南提取了数据.
主要成果:
- 在6332篇确定论文中,36篇符合纳入标准,其中75%来自美国,78%自2020年以来发表.
- ECA主要用于癌症,心房动和2型糖尿病,重点是查和自我管理.
- 大多数ECA都以中年女性角色为特色,利用语音和非语言沟通;可接受性和有效性是最常见的评估结果.
结论:
- 该综述为开发人员和医疗保健专业人员提供了关于ECA对慢性疾病的实施的见解.
- 进步的关键领域包括实施方式,个性化,沟通策略以及了解用户对外观和内容的偏好.
- 未来的评估应整合成本,效率和生产力指标,以全面评估ECA在医疗保健中的好处.
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