患者对初级保健中的护理协调的经验和看法
Robin R Whitebird1,2, Leif I Solberg1,2, Meghan M JaKa1,2
1School of Social Work, Morrison Family College of Health, University of St Thomas, St Paul, Minnesota (Dr Whitebird); HealthPartners Institute, Minneapolis, Minnesota (Drs Solberg and Beran and Ms Winger); Center for Evaluation and Survey Research, HealthPartners Institute, Minneapolis, Minnesota (Dr JaKa); Health Care Homes, Minnesota Department of Health, St Paul (Ms Kindt).
患者在初级保健中重视护理协调员,因为他们能够获得服务,获得值得信赖的支持,并指导他们的健康旅程. 这凸显了以患者为中心的护理协调对于改善结果的重要性.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 患者体验研究 患者体验研究
- 主要护理医学 医疗保健
背景情况:
- 了解患者对护理协调的看法对于提高初级保健响应能力至关重要.
- 有效的护理协调对患者的需求,健康结果和整体护理质量产生积极影响.
研究的目的:
- 探索患者在初级保健机构内对护理协调的经验和看法.
- 调查患者如何看待护理协调员在医疗保健旅程中的作用和影响.
主要方法:
- 定性研究涉及采访10个初级保健诊所的13名患者.
- 使用定向内容分析来分析采访数据,确定关键主题.
主要成果:
- 护理协调员是患者获得必要医疗服务的关键门户.
- 患者非常重视护理协调员提供的支持,可信赖的建议和指导.
- 护理协调员在帮助患者导航,参与和理解他们的医疗保健方面发挥了重要作用.
结论:
- 对护理协调的以患者为中心的见解可以为更具响应性的初级保健模式提供信息.
- 专注于患者所重视的护理方面是质量改善举措的关键.
- 实施以患者为中心的护理协调促进了更有效和支持性的初级保健环境.
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