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感知与政策:哪一个对动物福利志愿者满意度更重要?
1School of Planning, Design and Construction, Michigan State University, East Lansing, MI 48824, USA.
Animals : an open access journal from MDPI
|January 11, 2024
概括
动物福利组织的志愿者满意度主要取决于志愿者对庇护所政策的看法,而不仅仅是实际政策. 确保志愿者观点与组织实践之间的协调是保持员工的关键.
科学领域:
- 动物福利科学 动物福利科学
- 组织心理学 组织心理学
- 志愿者管理的管理.
背景情况:
- 几十年来对志愿者满意度的研究主要依赖于自我报告的感知.
- 人们对志愿者研究中的基于感知的研究的有效性存在担忧.
- 之前的工作强调了需要根据客观措施验证志愿者的感知.
研究的目的:
- 调查动物福利志愿者对庇护所政策的看法与他们的满意度之间的关系.
- 通过比较志愿者对实际政策的看法与执行董事的报告来解决有效性问题.
- 为了确定被认为与实际政策对志愿者满意度的相对重要性.
主要方法:
- 对动物福利志愿者和各自庇护所的执行董事进行了配对调查.
- 量化分析比较志愿者与庇护所主任报告的政策的看法.
- 统计检查政策认知一致性与志愿者满意度水平之间的相关性.
主要成果:
- 志愿者对庇护政策的看法通常与执行董事对实际政策的报告保持一致.
- 发现志愿者的感知,而不是客观政策,是志愿者满意度的主要驱动因素.
- 当志愿者对政策的看法与董事报告不匹配时,志愿者中的不满显著增加.
结论:
- 志愿者在动物福利环境中的满意度严重依赖于志愿者对组织政策的看法.
- 动物福利组织必须积极管理其政策以及志愿者如何看待它们,以提高志愿者保留率.
- 弥合被认为和实际政策之间的差距对于增强志愿者体验和组织效率至关重要.
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