与患者共同设计以提高患者安全:策略,障碍和陷
Yan Xiao1, Kristen Miller2, Nicole Werner3
1University of Texas at Arlington, Arlington, Texas, USA.
概括
让患者和家庭成员参与医疗保健共同设计对于提高患者安全至关重要. 需要采取战略,超越符号主义,在开发有效的工作系统方面实现真正的伙伴关系.
科学领域:
- 医疗保健 人类因素 人类因素
- 患者安全研究 患者安全研究
- 参与式人体工程学
背景情况:
- 患者和家庭成员执行的医疗保健任务越来越复杂.
- 越来越多地强调以患者和家庭为中心的护理模式.
- 需要有效的策略来让患者和家人参与医疗保健设计.
研究的目的:
- 探索患者和家庭参与医疗保健共同设计的连续性.
- 确定从代币主义转向研究中的有意义伙伴关系的策略.
- 讨论以患者为中心的工作系统设计中的障碍和促进者.
主要方法:
- 对患者和协作任务应用的参与型人体工程学原理的探索.
- 专家小组讨论了参与患者和家庭参与设计的策略.
- 从门诊药物安全到急诊室诊断的案例.
主要成果:
- 确定了一系列的参与,从代币主义到共同创造.
- 突出了患者和家庭参与的障碍和陷.
- 通过协作实现有效的工作系统设计的策略.
结论:
- 有意义的参与需要耐心,反思和对代码设计的承诺.
- 人类因素专业人员可以促进患者和专业人员的协作工作.
- 有效的共同设计对于提高患者安全和工作系统至关重要.
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