罗西,一个健康教育问题和答案聊天机器人为新生母亲:随机试点研究
Quynh C Nguyen1, Elizabeth M Aparicio2, Michelle Jasczynski2
1Department of Epidemiology and Biostatistics, University of Maryland School of Public Health, College Park, MD, United States.
JMIR formative research
|January 12, 2024
概括
一个针对新生有色人种母亲的健康聊天机器人Rosie是可行的和可以接受的. 它改善了母亲的抑郁症得分,减少了婴儿急诊室的访问,显示了母亲健康信息的潜力.
科学领域:
- 数字健康数字健康
- 孕产妇健康 孕产妇健康
- 健康差异 在健康上的差异
背景情况:
- 由于母亲和儿童健康状况的显著差异,需要改善及时获得健康信息的机会.
- 少数民族和种族少数群体的妇女在获得高质量的孕产妇医疗保健方面面临着独特的挑战.
研究的目的:
- 评估健康聊天机器人Rosie的可行性和可接受性,用于新的有色人种母亲.
- 评估聊天机器人对母亲心理健康和婴儿紧急护理利用的影响.
主要方法:
- 一项试点研究涉及29名孕妇或最近的有色人种母亲,随机分配给聊天机器人 (Rosie) 或对照组3个月.
- 参与者在健康问题上得到了罗西的立即回复;在需要时提供紧急资源.
- 干预前后的评估测量了健康结果,包括产后抑郁症和急诊室访问.
主要成果:
- 超过87%的用户发现Rosie易于使用,并获得了快速响应,尽管有些应用程序问题和答案不满.
- 聊天机器人组中的母亲显示,抑郁症得分的统计显著下降 (P=.008).
- 在聊天机器人组 (9%) 与对照组 (23%),婴儿急诊室访问率较低,尽管在统计学上并不显著.
结论:
- 罗西聊天机器人是少数族裔孕妇和母亲的可接受,可行和适当的干预措施.
- 它提供了一个个性化和灵活的工具,可以在高风险时期提高健康信息的及时性和可访问性.
- 数字健康工具可以帮助弥合母亲获得医疗保健的差距,并改善服务不足的人群的结果.
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