采用服务系统观点,成功实施辅助技术
Kentaro Watanabe1, Hiroyasu Miwa1, Tomoko Wakui2,3
1Human Augmentation Research Center, National Institute of Advanced Industrial Science and Technology, Kashiwa, Japan.
Geriatrics & gerontology international
|January 14, 2024
概括
服务系统视图 (SSV) 为将辅助技术 (AT) 整合到老年护理中提供了一个框架. 本研究回顾了挑战,并提出了基于SSV的方法来改善老年人AT的采用.
科学领域:
- 老年病学和老年学.
- 辅助技术 辅助技术 辅助技术
- 服务科学科学 服务科学
背景情况:
- 辅助技术 (AT) 对全球人口老龄化至关重要,但它们的广泛采用面临重大挑战.
- 现有的老年病学和老年病学文献不充分地解决了AT在护理系统中的整合和实施问题.
- 服务系统视图 (SSV) 为利益相关者,技术及其在服务提供中的互动提供了一个整体的视角.
研究的目的:
- 提供服务系统视图 (SSV) 的概述及其在开发和实施辅助技术 (AT) 中的应用.
- 识别和分析阻碍ATs在现实世界采用的挑战,特别是社会技术障碍.
- 引入与SSV一致的方法 - - 服务设计,服务工程和生活实验室 - - 作为成功实施AT的解决方案.
主要方法:
- 进行了全面的文献审查,以确定AT利用中的挑战.
- 该研究分析了服务系统视图 (SSV) 框架及其与AT开发和部署的相关性.
- 介绍了在日本采用基于SSV的方法的国家项目案例.
主要成果:
- 社会技术挑战,包括护理工作的变化和对新技术的抵抗,阻碍了AT的传播.
- 服务设计,服务工程和生活实验室被确定为来自SSV的关键方法,以克服这些挑战.
- 最近的日本项目展示了这些基于SSV的AT实施策略的实际应用.
结论:
- 服务系统视图 (SSV) 对AT在老年护理中的成功整合越来越重要.
- 预计采用SSV及其相关方法将有助于更好地实施AT.
- 未来的研究应该集中在AT对老年人生活质量的影响和老年病学和老年病学中的经济影响上.
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