使用决策支持系统进行调度和重新调度操作:对决策的情绪影响的见解
Mélody Mailliez1, Olga Battaïa2, Raphaëlle N Roy1
1Institut Supérieur de l'Aéronautique et de l'Espace, ISAE-SUPAERO, Université de Toulouse, Toulouse, France.
Frontiers in neuroergonomics
|January 18, 2024
概括
现代制造业依赖于动态的生产计划. 这项研究探讨了用户的情绪和认知状态如何影响计划的决策支持系统 (DSS),并建议采用神经机能学方法.
科学领域:
- 制造系统工程 制造系统工程
- 人与计算机的交互
- 认知心理学 认知心理学
背景情况:
- 制造业的生产率取决于有效的生产计划.
- 动态环境需要经常更新时间表,增加经理的压力.
- 决策支持系统 (DSS) 旨在减轻生产安排中的压力和工作量.
研究的目的:
- 调查用户心理状态和DSS在生产计划中的使用之间的相互影响.
- 为了突出用户情绪对DSS效率的影响的有限研究.
- 在神经机能学框架内提出未来的研究方向.
主要方法:
- 在生产计划中对DSS进行文献综述.
- 分析用户认知和情感状态对DSS有效性的影响.
- 神经机能学研究的概念框架.
主要成果:
- 用户心理状态的影响,特别是与之无关的情绪,对DSS的表现的研究不足.
- 了解这些影响对于优化DSS反处理和用户支持至关重要.
- DSS与用户心理之间的互动需要进一步研究.
结论:
- 未来的研究应该探索用户心理状态和生产调度DSS之间的相互作用.
- 建议使用神经机能学方法来研究这些相互作用.
- 调查用户情绪可以提高制造决策支持系统的设计和有效性.
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