SOSteniamoci的可用性研究:一个基于互联网的干预平台,以支持意大利的非正式照顾者
Michelle Semonella1, Gloria Marchesi2, Gerhard Andersson3,4
1Department of Psychology, Bar-Ilan University, Ramat Gan, Israel.
Digital health
|January 18, 2024
概括
这项研究适应了意大利护理人员的基于互联网的干预措施,认为这是令人满意的,但需要改进可用性. 用户反对于增强电子健康平台和确保护理人员参与至关重要.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 护理人员支持护理人员支持
背景情况:
- 非正式的照顾往往是压力,导致照顾者的负担.
- 基于互联网的干预 (电子健康) 为非正式护理人员提供了可行的支持解决方案.
- 之前在立陶宛测试过的SOSteniamoci平台被翻译成意大利护理人员的语言,并对其进行了调整.
研究的目的:
- 评估意大利非正式照顾者适应的SOSteniamoci互联网干预平台的可用性.
- 识别特定的可用性问题并收集用户反以改进平台.
主要方法:
- 基于计算机的原型的可用性评估,使用与音频/视频录制的任务分析.
- 收集的可用性指标包括任务完成率,错误频率和帮助请求频率.
- 管理系统可用性量表 (SUS) 并进行半结构面试以获得满意度和设计反.
主要成果:
- 十个非正式的护理人员参加了会议,他们就平台的可用性提供了反.
- 该平台获得了令人满意的平均SUS分数75/100.
- 识别的可用性挑战包括平台登录,理解干预目的和消息治疗师;随后进行了改进.
结论:
- 可用性测试对于互联网干预参与者的参与和保留至关重要.
- 虽然平台通常是用户友好的,参与者的反导致了显著的改进.
- 让最终用户参与开发过程对于创建有效的电子健康解决方案至关重要.
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