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一个新的常态:在一个学术卫生科学图书馆的技术参与改变策略的案例研究
Bryan Elias Hull1, Brandon Patterson1, Mark Howell1
1Spencer S. Eccles Health Sciences Library, University of Utah, Salt Lake City, UT, USA.
学术图书馆正在适应COVID-19后的教育技术服务. 本案例研究分析了多媒体工作室,虚拟现实 (VR) 和3D打印服务的变化,以满足客户对灵活学习的不断变化的需求.
科学领域:
- 图书馆和信息科学 图书馆和信息科学
- 教育技术的教育技术
- 学术服务学术服务.
背景情况:
- 学术图书馆正在发展服务,以满足流行病后的顾客需求.
- 顾客越来越喜欢灵活和混合式的学习形式,而不是传统的面对面互动.
- 教育技术需要更新,以与新的学习模式保持一致.
研究的目的:
- 分析健康科学图书馆在后COVID-19时代的三个技术服务的适应.
- 为技术服务交付中的战略转变提供理由.
- 为其他导航不断变化的学习环境的图书馆提供见解.
主要方法:
- 在Spencer S. Eccles健康科学图书馆对技术服务枢纽的案例研究分析.
- 利用可用的使用统计数据和调查数据来告知战略变化.
- 检查了多媒体工作室,虚拟现实 (VR) 和3D打印服务的修改.
主要成果:
- 多媒体工作室设备现在可用于结账,取代专用工作室.
- 虚拟现实 (VR) 服务现在在员工支持的课堂环境中提供.
- 通过在线提交平台,3D打印服务已完全自动化.
结论:
- 图书馆必须调整技术服务,以支持灵活的混合学习模式.
- 服务交付中的战略调整,如设备结账和自动化,可以满足不断变化的客户需求.
- 分析的服务枢纽为其他学术图书馆提供了实际的解决方案.
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