评估公众对医生的经验和期望:巴基斯坦卡拉奇的一项横截面研究
Hammad Atif Irshad1, Muhammad Umar Mahar1, Arshia Jahangir1
1Medical College, Aga Khan University, Karachi, Pakistan.
BMC health services research
|January 18, 2024
概括
患者报告对医生的期望很高,但经验往往不足. 这项研究强调了公众的看法和医疗保健现实之间的差距,表明需要改善以患者为中心的护理.
科学领域:
- 医疗保健研究的研究.
- 患者满意度研究的研究.
- 医学社会学 医学社会学
背景情况:
- 医生角色受到高度重视,但患者对护理的满意度是不一致的.
- 公众的期望与医疗保健提供的现实之间存在差异.
- 了解这一差距对于改善患者体验至关重要.
研究的目的:
- 确定公众对医生角色和责任的期望.
- 评估患者实际的医疗保健经验.
- 识别影响期望和经验的因素.
主要方法:
- 一项涉及巴基斯坦卡拉奇424名成年人的横截面研究,采用了面对面的采访.
- 使用修改后的"非常优秀的医生利克尔特尺度"和"患者选择器-15" (PPE-15) 问卷.
- 使用后勤回归来分析与高/低期望和积极/负面经验相关的因素.
主要成果:
- 一般来说,公众对医生的期望很高 (中位数为30.5/34).
- 患者的体验不那么积极 (中位数为4/14).
- 高龄和高收入与更高的期望相关;急诊室和私人中心与更好的体验有关.
结论:
- 在公众的期望和患者对医生的体验之间存在很大的差距.
- 倡议促进以患者为中心的医疗保健道德是必不可少的.
- 为公众和医生提供建议,以弥合这一差距.
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