患者满意度和随访坚持在中国绿眼病例管理诊所
Hao Lin1, Hu-Jie Lu2, Wen-Zhe Zhou1
1National Clinical Research Center for Ocular Diseases, Eye Hospital, Wenzhou Medical University, Wenzhou 325027, Zhejiang Province, China.
International journal of ophthalmology
|January 19, 2024
概括
眼患者对病例管理的满意度很高,但坚持程度各不相同. 收入和疑似青光眼等因素影响了随访率,表明了医疗保健质量改善的领域.
科学领域:
- 眼科医生 眼科 眼科
- 医疗保健管理的管理
- 患者的治疗结果.
背景情况:
- 为了获得最佳的结果,绿眼的管理需要对患者进行一致的随访.
- 评估患者的满意度和坚持是评估医疗保健模型的关键.
- 病例管理为慢性疾病护理提供了一个结构化的方法.
研究的目的:
- 为了评估患者的满意度和随访坚持在绿眼病例管理.
- 确定满意度和坚持性的预测因素,以提高青光眼的护理质量.
- 为未来的改进提供信息,并更广泛地实施案例管理模型.
主要方法:
- 一项涉及119名青光眼患者的横截面研究.
- 通过患者满意度问卷-18,社会人口统计问卷和病例管理系统收集数据.
- 后续遵守定义为预定约会后±30天内访问.
主要成果:
- 平均患者满意度为78.65±7,较长的随访时间 (≥2年) 的得分更高.
- 年龄与满意度负相关 (P=0.008).
- 较高的坚持与疑似青光眼 (OR=2.72) 和更高的年收入 (>100,000 CNY,OR=5.57) 相关;较长的随访时间与较低的坚持相关 (OR=0.97).
结论:
- 病例管理模式对玻璃眼病患者有效,证明了积极的坚持率.
- 识别的预测因素可以优化模型的实现.
- 该模型显示了对格洛科马管理的扩展到其他医疗保健机构的潜力.
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