开发用户人格,以捕捉老年患者边缘化的不利状况的交叉维度:一种定性研究
Laiba Husain1, Teresa Finlay2, Arqam Husain3
1The Healthcare Improvement Studies Institute research fellow.
概括
人物可以帮助医疗保健提供者了解数字差异如何影响面临多种不利条件的老年患者. 这种方法可以改善公平获得远程初级保健服务的机会.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康 公平 数字健康
- 卫生社会学 卫生社会学
背景情况:
- 公平获得远程和数字医疗服务至关重要,但数字差距对某些患者群体构成重大挑战.
- 制定有效的策略来克服这些差异需要对患者体验有深入的了解.
研究的目的:
- 开发和验证一组代表弱势老年人接触数字初级保健所面临的挑战的人物.
- 反映这些人口群体在远程医疗服务中遇到的经验和障碍.
主要方法:
- 在NHS社区卫生服务中进行了一项定性研究,提供视频预约.
- 采访了17名具有多个不利因素的老年人,并通过交叉性透镜分析了数据.
- 通过与医疗保健专业人员,患者和倡导者组成的焦点小组开发和完善人物.
主要成果:
- 数字服务对有限资源 (经济,社会,语言) 和低素养 (数字,健康,系统) 的老年患者构成重大挑战.
- 创建了四个不同的人格,说明了不利层面在身份和行为上的复杂相互作用.
- 关键主题包括歧视,迷失方向,护理不连续性,代理权丧失和不信任的经历.
结论:
- 人物有效地揭示了边缘患者群体的交叉缺点.
- 该工具可以帮助设计和重新设计数字初级保健服务,使其更具包容性.
- 跨界性镜头对于旨在解决数字差距的实践是有价值的.
相关概念视频
Stereotypes, Prejudice, and Discrimination
90.2K
Humans are very diverse and although we share many similarities, we also have many differences. The social groups we belong to help form our identities (Tajfel, 1974). These differences may be difficult for some people to reconcile, which may lead to prejudice toward people who are different. Prejudice is a negative attitude and feeling toward an individual based solely on one’s membership in a particular social group (Allport, 1954; Brown, 2010). Prejudice is common against people who...
90.2K
Dimensions of Health and Illness
7.3K
The factors influencing the health-illness continuum can be internal or external and may or may not be under conscious control. They are related to the following eight human dimensions, and each dimension is interrelated to one other.
7.3K
Aging
52
Aging is a complex biological phenomenon influenced by various processes that affect cellular and systemic functions. Several prominent theories attempt to explain its mechanisms, highlighting cellular limitations, oxidative damage, and hormonal changes as central factors in aging.
Cellular Clock Theory
The cellular clock theory posits that the human lifespan is closely tied to the finite capacity of cells to divide, a phenomenon governed by telomeres, which are protective caps at the ends of...
Cellular Clock Theory
The cellular clock theory posits that the human lifespan is closely tied to the finite capacity of cells to divide, a phenomenon governed by telomeres, which are protective caps at the ends of...
52
Barriers to Effective Communication II
3.7K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.7K
Ethnic Identity within a Larger Culture
33
Adolescents from ethnic minority backgrounds face a multifaceted journey in forming their identities, shaped by the intersections of cultural expectations and personal exploration. For these adolescents, identity formation involves not only typical developmental challenges but also navigating the perceptions and attitudes of the majority culture. As they grow, adolescents in ethnic minority groups often become increasingly aware of stereotypes, social biases, and discrimination, all of which...
33
Patient-centered Care
2.0K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
2.0K


