社会科学和团队:从患者的角度看
1Business, University of South Australia, Adelaide, South Australia, Australia.
概括
有效的团队合作对于高质量的患者护理和积极的患者体验至关重要. 了解团队动态,组成和患者参与,可以提高医疗保健的提供.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 患者体验研究 研究研究
背景情况:
- 高质量的医疗保健依赖于有效的团队合作.
- 患者体验受到医疗保健团队动态的影响.
研究的目的:
- 探索各种团队方面如何影响患者体验.
- 将组织行为概念与患者视角相结合.
主要方法:
- 文学评论整合组织行为和社会科学.
- 专注于团队组成,互动,沟通,结构,协调和气候.
- 强调以患者为中心的团队方法.
主要成果:
- 团队组成和结构影响患者护理质量.
- 有效的沟通和积极的团队气氛提高了患者的满意度.
- 让患者作为团队成员参与,可以改善他们的体验.
结论:
- 优化团队动态对于卓越的患者体验至关重要.
- 建议对医疗保健团队合作采取以患者为中心的方法.
- 对特定团队干预的进一步研究是有必要的.
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