看到作为一种感觉? 触觉补偿视频对消费者购买意向的影响
Kan Jiang1,2, Shaohua Luo1, Junyuan Zheng1
1School of Business, Guangxi University, Nanning 530004, China.
Behavioral sciences (Basel, Switzerland)
|January 22, 2024
概括
在线购物者可以通过视觉线索来克服缺乏触摸. 这项研究表明,视觉触觉补偿,使用心理图像和感官相似性,如何影响消费者对电子商务的购买意图.
科学领域:
- 消费者行为 消费者行为
- 营销科学 营销科学
- 心理学 心理学 心理学
背景情况:
- 在线购物缺乏触觉反,阻碍了产品的评估.
- 视觉信息有可能弥补这种触觉缺陷.
- 了解这种补偿机制对于电子商务至关重要.
研究的目的:
- 探索消费者购买意图的视觉触觉补偿机制.
- 开发一个概念模型,整合心理图像,创新和个人目标.
- 调查视觉线索如何影响在线设置中感知触觉.
主要方法:
- 在中国南部,406名参与者进行了在线实验.
- 结构方程建模用于测试假设.
- 利用心理图像理论,创新理论和个人目标框架.
主要成果:
- 视觉补偿的触觉感知诊断能力对心理图像和感官相似性产生积极影响.
- 心理图像和感官相似性调解视觉触觉补偿和购买意图之间的关系.
- 个人目标在视觉触觉补偿过程中起到调节作用.
结论:
- 视觉触觉补偿策略可以有效地提高在线消费者体验.
- 零售商可以利用视觉演示来改善触觉评估和购买意图.
- 这项研究提供了对在线触觉和实际营销建议的理论见解.
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