长期护理服务质量对用户合作/参与的影响:自决权的调解效应
1Department of Social Work, Seowon University, Cheongju 28674, Republic of Korea.
Healthcare (Basel, Switzerland)
|January 23, 2024
概括
高质量的家庭护理服务不会直接增加用户参与. 相反,用户的自决完全调解了这种关系,突出了医疗保健服务中知情选择的重要性.
科学领域:
- 老年学是一门学科.
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
背景情况:
- 了解影响用户参与长期护理的因素对于改善服务至关重要.
- 之前的研究已经探讨了服务质量,但往往忽视了用户自主权的调解作用.
- 家庭护理服务对老龄化人口越来越重要,需要研究有效的用户参与策略.
研究的目的:
- 调查家庭护理服务质量对用户自愿合作的直接和间接影响.
- 检查家庭护理质量与用户参与之间的关系中自决权的调解作用.
- 确定增强用户参与家庭护理服务提供过程的策略.
主要方法:
- 对韩国358名长期护理服务用户的调查数据进行定量分析.
- 应用结构方程模型来评估变量之间的关系.
- 数据收集于2019年2月至3月期间.
主要成果:
- 家庭护理服务质量没有直接对用户的自愿合作或参与产生积极影响.
- 发现自决完全调解了家庭护理质量与用户合作/参与之间的关系.
- 这些发现表明,通过自决赋予用户权力是促进参与的关键.
结论:
- 加强用户参与家庭护理需要专注于培养自决.
- 服务提供商应优先提供明确的信息,并积极纳入用户反.
- 专家的态度和作用对于促进用户自主性和参与度至关重要.
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