引起和建模情绪需求:一个系统的映射审查
Mashail N Alkhomsan1,2, Malak Baslyman1,3, Mohammad Alshayeb1,4
1Information and Computer Science Department, King Fahad University of Petroleum and Minerals, Dhahran, Saudi Arabia.
PeerJ. Computer science
|January 23, 2024
概括
了解用户的情绪是技术采用的关键. 本综述分析了软件工程中的情绪需求 (ER) 诱导和建模,并确定了当前的做法和局限性.
科学领域:
- 软件工程 软件工程 软件工程
- 人与计算机的交互
- 要求 工程 要求 工程
背景情况:
- 用户的情绪显著影响技术的采用和接受.
- 纳入情绪需求 (ER) 可以揭示隐藏的需求,防止后期资源浪费.
- 在软件工程中引发和建模ER仍然是一个活跃的研究挑战.
研究的目的:
- 系统地审查和分析在软件工程中引起和建模情感需求 (ER) 的实践.
- 研究ER诱导的技术,评估方法,局限性和应用领域.
- 检查ER的建模语言,分析,限制和领域.
主要方法:
- 情绪需求工程研究的系统映射审查.
- 包括1993年至2023年间发表的初级研究.
- 识别和分析了46项相关的初级研究.
主要成果:
- 34项研究专注于ER诱导,5项研究专注于建模,7项研究专注于两者.
- 说明性案例研究是诱导技术的主要评估方法.
- 关键的限制包括时间消耗和大量的人类参与; 主导领域是医疗保健,福祉和游戏开发.
结论:
- 该综述全面概述了软件工程领域的ER研究现状.
- 发现突出了关键技术,评估,限制和应用领域.
- 未来的研究应该涉及管理冲突的ER,评估ER影响,并将ER与其他要求整合起来.
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