在乳房成像诊所适当使用医疗口译员
Yara Z Feliciano-Rivera1, Monica M Yepes1, Priscila Sanchez1
1Department of Radiology, University of Miami Miller School of Medicine, Miami, FL, USA.
Journal of breast imaging
|January 24, 2024
概括
经过认证的医疗口译员改善了英语水平有限的患者获得医疗保健的机会. 使用专业口译员可以提高患者的满意度,并提高患者对乳房影像等重要查的坚持.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 健康差异 在健康上的差异
- 医学沟通 医学沟通
背景情况:
- 超过2500万美国人英语水平有限 (LEP),面临着获得医疗保健的重大障碍.
- 患有LEP的患者不太可能接受预防性查,如乳房影像,从而导致健康差异.
- 当医疗保健提供者和患者没有共同的语言时,就会出现沟通挑战.
研究的目的:
- 突出认证的医疗口译服务对于英语水平有限的患者的关键作用.
- 强调根据"公民权利法"第六章提供口译服务的法律和道德要求.
- 强调使用未经培训的口译员的负面后果,并促进有效沟通的最佳实践.
主要方法:
- 审查有关医疗保健中语言获取的现有文献和法律授权.
- 讨论各种医疗口译服务模式 (面对面,远程,双语员工).
- 为医疗保健提供者在与口译员和LEP患者合作时提供最佳实践概述.
主要成果:
- 使用经过认证的医疗口译员与改善临床护理,患者满意度以及可能增加查遵守率有关.
- 未受过培训的口译员 (家庭,朋友,未受过培训的员工) 与医疗错误,保密违规和不良结果的增加有关.
- 法律框架要求为获得联邦资助的LEP患者提供口译服务.
结论:
- 确保获得合格医疗口译人员的机会对于公平的医疗保健服务和患者安全至关重要.
- 对口译员进行适当的培训和认证对于防止误解和确保准确的医疗沟通至关重要.
- 乳腺放射科医生可以通过积极促进与LEP患者有效的沟通策略来减轻差异.
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