影响家庭护理人员在虚拟护理访问期间满意度的因素
Saif Khairat1, Cheeti Srilakshmi1, Sara Helvey1
1University of North Carolina at Chapel Health, USA.
Studies in health technology and informatics
|January 25, 2024
概括
护理人员的虚拟护理体验受到保险和药物的影响. 虽然虚拟护理可以改善生活质量,但这些基本的患者支持提供者对其使用和质量的意见仍然是混合的.
科学领域:
- 医疗保健 医疗保健 医疗保健 医疗保健
- 患者支持 患者支持
- 远程医疗远程医疗
背景情况:
- 美国有1800万护理人员提供重要患者支持,包括预约安排,药物管理和护理协调.
- 护理人员的参与对于有效的患者护理管理至关重要.
- 了解护理人员对虚拟护理的体验对于优化其使用至关重要.
研究的目的:
- 识别影响护理人员虚拟护理体验的促进者和障碍.
- 评估护理人员对虚拟护理服务的满意度.
- 分析影响护理人员对虚拟护理评价的因素.
主要方法:
- 分析了由护理人员完成的231次虚拟护理访问.
- 检查护理人员对虚拟护理服务的满意度.
- 统计分析以确定保险状况和药物处方的作用.
主要成果:
- 保险状况和药物处方显著影响了护理人员的满意度.
- 护理人员报告说,通过虚拟护理,生活质量可能得到改善.
- 关于提供虚拟护理的整体使用和质量,观察到不同的意见.
结论:
- 虚拟护理提供了改善护理人员生活质量的机会.
- 解决保险和药物管理等因素是改善虚拟护理的关键.
- 需要进一步的研究来协调护理人员对虚拟护理有效性和质量的不同意见.
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