第二个受害者现象
1Department of Academic Nursing, Wake Forest University, School of Medicine, 525 Vine Street, Suite 230, Winston-Salem, NC 27101, USA.
The Nursing clinics of North America
|January 25, 2024
概括
参与不良事件的医疗保健工作者可能会经历负面影响,称为第二受害者现象. 同行支持和组织安全文化对于他们的康复和福祉至关重要.
科学领域:
- 医疗保健安全 医疗保健安全
- 职业健康心理学 职业健康心理学
背景情况:
- 医疗保健专业人员容易受到不良事件的影响.
- 第二个受害者现象描述了错误后对医疗保健工作者的负面影响.
研究的目的:
- 定义第二受害者现象及其后果.
- 为受影响的卫生保健工作者确定有效的支持策略.
主要方法:
- 关于不良事件和医疗保健工作者影响的文献综述.
- 对医疗保健专业人员支持偏好的分析.
主要成果:
- 第二个受害者现象会导致身体,心理和职业上的痛苦.
- 未经管理的恢复可能导致倦怠,营业额和工作满意度下降.
- 同行支持是情感援助的首选方法.
结论:
- 医疗机构必须培养安全文化.
- 为第二个受害者恢复提供量身定制的资源是必不可少的.
- 积极支持系统可以减轻医疗保健工作人员的负面结果.
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