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在核控制室测量认知工作量:一篇回顾
1Institute for Energy Technology/OECD, NEA Halden Human Technology-Organisation (HTO) Project, Halden, Norway.
Ergonomics
|January 27, 2024
概括
自我报告措施和次要任务有效地评估人与系统接口中的认知工作量. 未来的研究应该探索用于全面工作负载评估的生理和行为措施.
科学领域:
- 人与计算机的交互
- 认知心理学 认知心理学
- 人类因素工程 人类因素工程
背景情况:
- 评估人员在为复杂的人类技术系统选择适当的认知工作量测量时面临挑战.
- 现有的文献和指导并不完全解决实际的选择问题.
研究的目的:
- 对认知工作负载测量方法的发现进行审查和综合.
- 为在人与系统评估中选择措施提供建议.
- 发现当前测量研究中的差距,特别是与过度工作负载有关的差距.
主要方法:
- 对32篇关于认知工作负载指标的文章的系统综述.
- 对人与系统接口条件的测量灵敏度的分析.
- 检查不同测量类型 (自我报告,次要任务,生理) 之间的相关性.
主要成果:
- 自我报告测量和次要任务对接口条件敏感,与生理测量相关.
- 生理测量主要用于方法研究,在复杂的工作环境中具有有限的证明实用性.
- 生理测量指数显示了认知工作负载评估的潜力.
- 关于测量过度认知工作负载的研究有限.
结论:
- 建议自报告措施用于评估人与系统接口,因为它们的敏感性和与其他措施的相关性.
- 需要进一步的研究来确定生理测量在现实世界复杂的工作环境中的实用性.
- 行为测量需要进一步调查,以评估认知工作负荷的不足和超负荷.
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