在患者与医生的关系中建立真正的联系
Sheryl Fuehrer1, Amy Weil2, Lars G Osterberg3,4
1Mayo Clinic, Rochester, MN, USA.
Journal of primary care & community health
|January 28, 2024
概括
高技能的初级保健医生通过真实性,尊重,好奇心,倾听和参与来建立患者的信任. 这些沟通策略增强了患者与医生的关系,并改善了护理.
科学领域:
- 医学教育 医学教育
- 患者与医生的关系
- 沟通技巧 沟通技巧 这些技巧
背景情况:
- 医生建立信任患者关系的能力对于最佳护理至关重要.
- 有效的建立关系的技巧促进了患者和医生的合作和更好的结果.
- 了解医生如何与不同患者建立联系是必不可少的.
研究的目的:
- 识别和描述高技能初级保健医生 (PCP) 使用的沟通方法,以与多样化的患者群体建立联系.
- 探索使患者与医生关系有效的关键主题.
主要方法:
- 半结构面试的感应主题分析.
- 采访了具有特殊沟通技能的10名初级保健医生 (PCP).
- 参与者在不同的环境中练习:学术医疗中心,退伍军人事务诊所和安全网诊所.
主要成果:
- 五个主要主题出现了:尊重病人,引发好奇心,专注倾听,相互参与和自我意识.
- 真实性,内部经验与外部行动之间的一致性,是所有主题的基础.
- 这些沟通技巧,当真实地应用时,促进了患者的联系和信任.
结论:
- 采用真实的沟通策略可以改善患者和医生的联系和信任.
- 鼓励医生的真实性将护理转向以关系为中心的模式.
- 医学教育应该包括培训,以培养真正的医生与患者的联系.
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