在无家可归者服务中的同行支持工作者中探索同情疲劳的经验
Bronwyn Leigh Steenekamp1, Stephanie L Barker2
1School of Psychology, University of Southampton, Southampton, UK. bls1n21@soton.ac.uk.
Community mental health journal
|January 29, 2024
概括
无家可归服务中的同行支持工作者由于客户的创伤和责怪而经历了同情疲劳. 制定组织支持和应对策略对于他们的福祉和有效的服务提供至关重要.
科学领域:
- 心理健康 心理健康
- 社会工作 社会工作 社会工作
- 心理学 心理学 心理学
背景情况:
- 同行支持工作者利用生活经验来帮助客户恢复.
- 研究强调同行工作的好处,但忽视了诸如同情疲劳等负面后果.
- 对同行支持工作者,特别是无家可归服务人员的同情疲劳需要进一步调查.
研究的目的:
- 探索无家可归者服务中的同行支持工作者之间的同情疲劳经验.
- 确定这些同行支持工作者所采用的应对策略.
- 解决了解同行支持工作负面影响的差距.
主要方法:
- 使用了一种探索性的定性研究设计.
- 在无家可归者服务中招募了6名同行支持工作者,通过雪球采样.
- 通过半结构面试收集数据,并使用专题分析进行分析.
主要成果:
- 五个关键主题出现了:无家可归工作的苛刻性质,变化的影响,从过去的经验中获得意义,组织支持和个人应对机制.
- 新发现包括多个客户讲述创伤后,同情疲劳的恶化.
- 同行支持工作者报告说,当不公平地指责客户缺乏进步时,同情疲劳增加.
结论:
- 这项研究有助于对同行支持工作者同情疲劳的有限研究.
- 调查结果强调了在利用同行支持的组织中需要有针对性的支持系统和协议.
- 制定有效的策略对于减轻同情疲劳和在具有挑战性的环境中维持同行支持服务至关重要.
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