非法任务对志愿者参与的影响:心理资本的视角
Qing Miao1,2,3, Yuhang He1,2,3, Xingkui Zhu1,2,3
1School of Public Affairs, Zhejiang University, Hangzhou, China.
Psychological reports
|January 29, 2024
概括
志愿服务中的非法任务通过减少心理资本来损害志愿者参与. 这影响了志愿者的态度和结果,需要组织支持策略.
科学领域:
- 社会心理学 社会心理学
- 组织行为 组织行为
- 志愿者管理的管理.
背景情况:
- 之前关于志愿服务中非法任务的研究是单一的.
- 工作需求-资源模型为多维分析提供了一个框架.
- 了解将非法任务与志愿者参与联系在一起的机制至关重要.
研究的目的:
- 用工作需求-资源模型调查非法任务对志愿者参与的多维影响.
- 探索心理资本在这种关系中的调解作用.
- 开发一个调解模型,解释非法任务如何影响志愿者的态度和结果.
主要方法:
- 利用了来自1768名中国志愿者的三波调查数据.
- 应用统计分析来测试拟议的调解模型.
- 通过心理资本检查了非法任务对志愿者的态度和结果的影响.
主要成果:
- 发现非法任务会对志愿者的态度和结果产生负面影响.
- 这种负面效应是由志愿者的心理资本减少的媒介.
- 开发并支持了一种说明这些关系的调解模型.
结论:
- 非法任务对志愿者参与和留守构成重大威胁.
- 干预措施应侧重于加强志愿者的心理资本和减轻与任务相关的压力.
- 志愿者组织应实施支持系统,如应对压力的资源和经验分享平台.
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