利益相关者需要评估开发老龄化现场解决方案 - - 一项定性研究.
Andrea Kastl1, Yvonne Nadine Rauner2, Sandra Mayer-Huber2
1Technical University of Applied Sciences Rosenheim, Hochschulstraße 1, Rosenheim, 83024, Germany. Andrea.kastl@th-rosenheim.de.
BMC geriatrics
|January 29, 2024
概括
年长的成年人希望在现场衰老,得到可访问住房和环境辅助生活 (AAL) 技术的支持. 了解非正式照顾者的需求,医疗保健专业人员和社会工作者对于开发用户友好的数字解决方案至关重要.
科学领域:
- 老年学是指老年学的学科.
- 人与计算机的交互
- 医疗信息学 医疗信息学
背景情况:
- 现场老龄化是老年人和需要照顾的个人的首要目标.
- 可访问的住房和环境辅助生活 (AAL) 技术有助于独立生活.
- 人类支持网络 (护理人员,医疗保健,社会工作者) 是必不可少的,在解决方案开发中需要考虑.
研究的目的:
- 为了对老龄化进行多层次的需求分析,现场解决方案.
- 为开发以用户为中心的数字工具提供信息,以支持人类支持网络.
- 在以用户为中心的设计思维框架内分析利益相关者的需求.
主要方法:
- 与主要利益相关者进行了基于指导方针的采访.
- 参与者包括医疗保健专业人员,社会工作者和非正式照顾者.
- 数据收集的重点是照顾受理者的需求及其支持系统.
主要成果:
- 所有利益相关者群体都希望信息可访问性得到改善.
- 常见的问题包括沟通/定向问题和由于资源限制而导致的压力.
- 共享需求包括个性化照顾,紧急支持和行政援助.
结论:
- 利益相关者选择和多样性对于成功的现场老龄化倡议至关重要.
- 重叠的需求为开发可接受的数字解决方案提供了机会和挑战.
- 用户友好的技术必须支持,而不是取代人类支持网络.
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