在学术卫生系统中实施电子健康记录集成即时通讯系统
Brian Kwan1,2, John F Bell2,3, Christopher A Longhurst2,4
1Department of Emergency Medicine, University of California San Diego School of Medicine, San Diego, CA, United States.
Journal of the American Medical Informatics Association : JAMIA
|January 30, 2024
概括
嵌入电子健康记录 (EHR) 的安全消息增强了医疗保健沟通. 本研究详细介绍了安全聊天系统的实施和影响,并指出流行后使用量大幅增加.
科学领域:
- 医疗保健信息学 医疗保健信息学
- 医疗通信系统 医疗通信系统
- 电子健康记录电子健康记录
背景情况:
- 医疗保健专业人员之间的有效沟通对于最佳的患者结果至关重要.
- 电子健康记录 (EHR) 引入了新的沟通道.
- 在EHR中,安全的即时消息系统为提供商通信提供了一种新的方法.
研究的目的:
- 描述在一个学术医疗中心实施EHR嵌入式安全消息系统 (安全聊天) 的经验.
- 分析安全聊天系统对医疗保健提供者沟通的影响.
主要方法:
- 2017年6月至2023年4月期间收集了关于安全聊天消息量的数据.
- 在系统部署之前和期间发生的重大事件按时间顺序进行了审查.
- 进行了对当前医疗保健沟通方式的比较分析.
主要成果:
- 2020年3月COVID-19封锁后,消息传递量显著增加,每月超过25,000条额外的消息.
- 到2023年4月,该系统每月可以发送120万条消息.
- 该研究强调了与其他通信方法相比,安全聊天的众多优势.
结论:
- 嵌入EHR的安全即时通讯系统是医疗保健中宝贵的沟通工具.
- 需要进一步的研究,以建立实施这些系统的最佳实践.
- 安全聊天的采用表明,在临床环境中,人们越来越依赖数字通信.
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