通过在长期护理中使用数字语音通道来理解员工的语音行为:嵌入式多个案例研究协议
Anja Kepplinger1,2, Alexander Braun3,4, André Fringer1,5
1Department of Nursing Science, Faculty of Health, Witten/Herdecke University, Witten, Germany.
JMIR research protocols
|February 2, 2024
概括
本研究探讨了数字语音道如何使长期护理人员能够表达关切,从而有可能改善工作环境并减少营业额. 调查结果旨在指导领导者利用技术来提高员工参与度.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 数字健康数字健康
背景情况:
- 医疗保健部门面临的挑战包括层次结构,护理人员短缺和高周转率.
- 企业中的数字语音道改善了员工的声音,积极影响了营业额和病假.
- 在了解员工语音的长期护理中数字语音通道的使用方面存在研究差距.
研究的目的:
- 了解在住宅和家庭护理设施中数字语音通道的性能.
- 探索数字道如何支持员工让他们的声音被听到.
- 确定管理层对利用语音道的需求,以改善工作环境.
主要方法:
- 一个嵌入式多个案例研究设计.
- 两个阶段:范围审查和嵌入式多个案例研究.
- 通过重点小组,采访,会议协议和数字道数据收集数据;通过内部和交叉分析进行分析.
主要成果:
- 预计将为长期护理中的数字语音通道应用提供见解.
- 预计将展示道如何赋予护士发言权.
- 第一个结果预计在2024年夏天.
结论:
- 结果可能会增强对医疗保健中的数字语音道及其领导潜力的理解.
- 研究可以通过放大员工声音来为提高工作场所吸引力的策略提供信息.
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