消费者企业社会责任知识如何以及何时影响绿色购买行为:一个调节-介导模型
1Department of Accounting and Information Systems, Begum Rokeya University, Rangpur, Rangpur 5404, Bangladesh.
Heliyon
|February 5, 2024
概括
消费者的企业社会责任知识显著提高了绿色购买和环境态度. 消费者感知的有效性增强了这一效应,突出了知情消费者对可持续商业实践的重要性.
科学领域:
- 环境心理学 环境心理学
- 消费者行为 消费者行为
- 企业社会责任 企业社会责任
背景情况:
- 消费者对气候变化日益增长的认识推动了对可持续商业实践的需求.
- 消费者在做出购买决策时,越来越多地评估企业社会责任 (CSR).
- 对于企业和政策制定者来说,了解绿色购买行为 (GPB) 的驱动因素至关重要.
研究的目的:
- 调查消费者企业社会责任知识 (CCK) 对绿色购买行为 (GPB) 和消费者环境态度 (CEA) 的影响.
- 检查CEA在CCK-GPB关系中的调解作用.
- 评估消费者感知的有效性 (PCE) 对CCK-GPB链接的缓解效应.
主要方法:
- 利用理性行动和计划行为的理论.
- 通过调查收集了来自孟加拉国336名EMBA学生的初级数据.
- 使用Mplus分析数据以验证拟议的模型.
主要成果:
- 消费者企业社会责任知识 (CCK) 显著增强了GPB和CEA.
- CEA部分调解了CCK和GPB之间的关系.
- 消费者感知有效性 (PCE) 调节了CCK-GPB关系,在高PCE水平时效果最强.
结论:
- 消费者的企业社会责任知识促进了积极的环境态度,导致更多的绿色购买.
- 旨在增强CCK和PCE的干预措施可以促进可持续的消费者行为.
- 结果为促进环保意识的消费提供了理论和实际见解.
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