数字患者体验评估的时间,指标和方法:总体系统性审查
Tingting Wang1, Guido Giunti2,3, Richard Goossens1
1Department of Human-Centered Design, Faculty of Industrial Design Engineering, Delft University of Technology, Delft, Netherlands.
Journal of medical Internet research
|February 5, 2024
概括
本研究为评估数字健康 (DH) 中的数字患者体验 (PEx) 提供了一份指南. 它详细介绍了何时,什么以及如何测量数字PEx以改善医疗保健.
科学领域:
- 数字健康评估数字健康评估
- 患者体验研究 研究研究
- 医疗信息学 医疗信息学
背景情况:
- 数字健康 (DH) 应用程序正在迅速扩展,超过了强大的评估方法.
- 世界卫生组织将患者体验 (PEx) 确定为医疗保健系统的关键挑战.
- 在DH中对PEx的标准化评估对于证据生成和技术集成至关重要.
研究的目的:
- 系统地确定最佳时间,指标和评估数字PEx的方法.
- 开发一个全面的数字PEx评估指南.
- 提高数字PEx评估的质量和一致性.
主要方法:
- 进行了两阶段的系统文献审查.
- 在Scopus,PubMed和Web of Science数据库中进行了搜索.
- 符合条件的文章的主题分析为确定评估组件提供了信息.
主要成果:
- 确定了五个评估目标和相应的利益相关者群体.
- 关键的评估时间考虑被分类为干预成熟度,评估时间和数据收集时间.
- 数字PEx指标总结了干预结果,患者结果和医疗保健系统影响.
结论:
- 创建了一个评估指南,以支持研究人员和从业人员评估数字PEx.
- 提出了六个未来的研究和实践方向,以应对数字PEx的挑战.
- 这项研究旨在改善数字PEx的评估,并解决患者体验不佳的挑战.
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