老年用户对广州三级医院的标志系统的看法
Lujie Deng1, Bolun Zhang1, Guangyuan Shi2
1School of the Arts, Universiti Sains Malaysia, Penang, 11800, Malaysia.
Heliyon
|February 6, 2024
概括
老年人经常在医院里迷路,他们更喜欢询问路线,而不是使用标志. 虽然他们对当前的系统总体上是积极的,但他们强调了在医院路径中需要清晰的图形,文本和颜色.
科学领域:
- 医疗保健 环境 设计 设计
- 人类因素在路径寻找中
- 老年学是一门学科.
背景情况:
- 医院的路径为城市老年人群带来了重大挑战.
- 有效的标志对于导航医疗环境至关重要,特别是对老年人来说.
研究的目的:
- 调查老年人对医院标牌系统的看法和态度.
- 为老年人群在医疗保健机构中确定特定的指导需求.
主要方法:
- 在广州三家医院的762名老年参与者中,采用了问卷方法.
- 收集了12个标牌特征的感知和偏好数据.
- 分析探讨了在标志感知中的人口统计差异 (性别,年龄,教育).
主要成果:
- 大多数老年参与者报告说他们迷路了,他们更喜欢询问路线,而不是使用标牌.
- 对现有标牌的普遍积极态度被注意到,重点是图形,文本,颜色和更新.
- 性别,年龄和教育影响了人们的看法:男性更积极,老年参与者图形理解能力较低,受过更多教育的参与者表现出更好的理解,但满意度较低.
结论:
- 医院标牌系统需要在图形,文字和颜色方面进行改进,以更好地理解老年人.
- 人口因素对老年人的路径经验和对标志的满意度有重大影响.
- 未来的标牌设计应考虑老年人群的不同需求和看法.
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