再次使用IT吗? 习惯,意图及其对个人在实用性,意志性环境中持续使用系统的相互作用的动态作用
Matthias Söllner1, Abhay Nath Mishra2, Jan-Michael Becker3
1Information Systems and Systems Engineering, Research Center for IS Design (ITeG), University of Kassel, Kassel, Germany.
European journal of information systems : an official journal of the Operational Research Society
|February 7, 2024
概括
这项研究表明,在高等教育信息系统中,随着时间的推移,持续意图和习惯的相互作用显著增加了持续系统使用 (CSU). 意图对CSU的影响也在增长,挑战了先前的研究.
科学领域:
- 信息系统研究 信息系统研究
- 行为信息技术 行为信息技术
- 人与计算机的交互
背景情况:
- 持续使用系统 (CSU) 对于信息系统 (IS) 的成功至关重要,尤其是在具有可用替代方案的实用性环境中.
- 现有文献经常假设持续意图和通过习惯的负面调节对CSU的影响正在减少.
- 了解在CSU上习惯和持续意图的时间动态对于IS采用和长期参与至关重要.
研究的目的:
- 纵向检查持续系统使用 (CSU) 与其行为先例之间的不断变化的关系:习惯和持续意图.
- 研究习惯和意图对CSU的相互作用效应如何随着时间的推移而变化.
- 通过假设持续意图的日益增长的影响以及习惯和意图对CSU的积极相互作用效应来挑战现有的理论.
主要方法:
- 使用高等教育信息系统从大学生收集的纵向调查数据.
- 分析习惯的时间演变,持续意图及其对持续系统使用 (CSU) 的影响.
- 引入和应用一种新的"变方法",用于重复测量多组分析.
主要成果:
- 延续意向对持续使用系统 (CSU) 的影响随着时间的推移而增加.
- 习惯和持续意图对CSU的相互作用效应也表明随着时间的推移显著增加.
- 结果支持假设的时间动态,与已建立的IS文献发现形成鲜明对比.
结论:
- 习惯和持续意图在推动高等教育IS中持续使用系统 (CSU) 中发挥着越来越重要的作用.
- 习惯和意图之间的积极相互作用效应表明对持续参与的协同效应.
- 该研究引入了一种方法上的创新,即换方法,用于分析纵向IS数据.
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