检查聋人和听力人士之间的在线健康信息可访问性的认知和经验差异:一种定性研究
P Paul Chandanabhumma1, Samantha Ratakonda2, Tiffany Panko3
1Department of Family Medicine, University of Michigan, Ann Arbor, MI, USA.
Patient education and counseling
|February 7, 2024
概括
与听觉人士相比,聋人在访问和理解在线健康信息方面面临更大的挑战. 定制的,可访问的格式对于提高聋人社区的健康素养至关重要.
科学领域:
- 卫生沟通健康沟通
- 卫生识字 卫生识字
- 数字健康 公平数字健康 公平
背景情况:
- 在线健康信息是一个关键的资源,但可访问性各不相同.
- 健康素养显著影响个人如何使用健康信息.
- 了解聋人和听力人士的经历对于平等的获取是必不可少的.
研究的目的:
- 为了比较不同健康素养水平的聋人和听力个体的经验和偏好.
- 调查不同群体如何访问,解释和对在线健康信息采取行动.
主要方法:
- 与17名聋人和10名听力参与者进行了半结构化采访.
- 参与者代表了不同的健康素养水平 (高和低).
- 专题分析被用来探索信息导航,来源和传播偏好.
主要成果:
- 聋人和听力参与者之间出现了重大主题差异,这些差异涉及信息需求和搜索体验.
- 聋人参与者报告说,在访问和理解在线健康信息方面面临的挑战更多.
- 低健康素养的聋人更喜欢视觉辅助,并主张量身定制的传播方法.
结论:
- 在线健康信息获取和理解方面的差异可能导致健康素养结果的差异.
- 在线健康信息必须以聋人社区可访问的格式呈现.
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