在儿科放射学中传达困难的消息
Jonathan S Ebelhar1,2, Katharine E Brock3,4
1Department of Pediatrics, Divisions of Pediatric Hematology/Oncology and Palliative Care, Emory University, 2015 Uppergate Drive, Suite 400, Atlanta, GA, 30322, USA. jebelha@emory.edu.
Pediatric radiology
|February 7, 2024
概括
在医疗保健中,有效的沟通至关重要. 学习像"问-告诉-问"这样的简单模型有助于放射科工作人员以同情的方式传递困难的消息,在压力时期支持患者和家人.
科学领域:
- 医疗保健通讯 医疗保健通讯
- 医学教育 医学教育
- 患者支持 患者支持
背景情况:
- 有效的沟通对于提供优质医疗保健至关重要.
- 放射学专业人员经常面临具有挑战性的沟通场景.
- 临床医生的痛苦和患者/家庭的支持受到沟通有效性的影响.
研究的目的:
- 为医疗保健专业人员提供实际的沟通策略.
- 为了减少临床医生在传递困难消息时的痛苦.
- 加强患者和家庭在压力严重的医疗情况下的支持.
主要方法:
- 介绍实用的沟通模式:"问-告诉-问","尖"和"护士".
- 强调基本的沟通要素:评估观点,提供清晰的信息,同情和协作规划.
- 纳入反思性的陈述,比如"我希望...我担心...我怀疑".
主要成果:
- 学习的沟通模式可以减少临床医生的痛苦.
- 实用技巧确保关键的沟通要素始终得到满足.
- 结构化方法有助于为患者和家人提供支持.
结论:
- 简单的,学习的沟通模式改善了医疗保健互动.
- 共感和协作式沟通支持患者度过具有挑战性的时期.
- 医疗保健专业人员可以有效地指导使用这些沟通策略的家庭.
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