管理高频率的救护车呼叫在医院:一个系统的审查
Abdullah Alruwaili1,2,3,4, Ahmed Alanazy1,2,3, Turki M Alanazi1,2,3
1College of Applied Medical Sciences, King Saud bin Abdulaziz University for Health Sciences, Al-Ahsa, Saudi Arabia.
Risk management and healthcare policy
|February 8, 2024
概括
管理经常打电话到医院的人是减少紧急服务压力的关键. 本综述综合了诸如风险分层和社区干预等有效策略,以提高患者护理和效率.
科学领域:
- 紧急医疗 紧急医疗
- 医疗保健管理的管理
- 公共卫生 公共卫生
背景情况:
- 大量的紧急呼叫会使医院资源受到压力.
- 经常打电话的人显著影响救护车服务.
- 需要有效的高频通话管理策略.
研究的目的:
- 综合高频医院呼叫的管理方法.
- 确定有效的战略,以减少紧急服务的负担.
- 通过优化呼叫管理来改善患者护理.
主要方法:
- 按照PRISMA指南进行系统审查.
- 搜索了PubMed,科学网络和谷歌学者 (2005-2022年).
- 使用CASP检查清单评估研究质量.
主要成果:
- 包括来自12个国家的18项研究.
- 有效的策略包括风险分层模型和基于社区的干预措施.
- 这些方法减少了急救服务的负担,并提高了患者的护理.
结论:
- 合成了高频救护车呼叫的有效管理方法.
- 在医疗保健机构中,多方面的战略至关重要.
- 持续的研究和实施对于紧急服务的效率至关重要.
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