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找到你的声音:一个大规模的护理培训在说话和倾听技巧
Journal of continuing education in nursing
|February 8, 2024
概括
参加"寻找你的声音"培训的护士在说话和倾听方面表现出更大的信心. 这项互动计划促进了心理安全,使护理专业人员受益,并改善了医疗保健团队内的沟通.
科学领域:
- 医疗保健教育 医疗保健教育
- 护理专业发展 护理专业发展
- 患者安全 患者安全
背景情况:
- 有效的沟通和心理安全对于培养在护理中的好奇心和好奇心至关重要.
- 护士需要技能来表达关切,提出替代方案,并提出问题,以提高患者的护理.
- 心理安全文化使团队成员能够参与开放的对话和批判性思维.
研究的目的:
- 评估一项大规模培训计划对护士发言和倾听技能的影响.
- 评估护士在沟通和应对担忧方面的信心水平的变化.
- 确定护理团队中领导者和非领导者之间的信心变化差异.
主要方法:
- 一个"寻找你的声音:说话和倾听技巧"培训课程被开发并交付给了1,306名护士.
- 训练前和训练后的调查被用来衡量对说话和倾听的信心.
- 进行了统计分析,以比较培训前后的信心水平,以及领导者与非领导者之间的信心水平.
主要成果:
- 97%的参与者报告说,培训实现了其目标.
- 在发言 (69%至73%) 和倾听 (68%至74%) 两方面都观察到有统计学意义的信心增加.
- 与非领导者相比,护理领导者在倾听和回应发言方面表现出更大的信心增长.
结论:
- 互动式教育体验提高了护士练习说话和倾听策略的能力.
- "寻找你的声音"培训成功提高了护士对沟通技能的信心.
- 该计划的积极成果强调了有针对性的培训对于促进护理研究文化的重要性.
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