在马来西亚的聋人和口译者社区设计了无处不在的聋人接触 (DITE) TM移动应用程序
Vee Yee Chong1, Chong Chun Yong2, Jennifer Ng1
1Jeffrey Cheah School of Medicine and Health Sciences, Monash University Malaysia, Subang Jaya, Selangor, Malaysia.
Digital health
|February 9, 2024
概括
马来西亚的聋人随处可接触 (DITE) 移动应用程序有望改善马来西亚聋人医疗保健沟通. 用户反表明高接受度和可行性,用于未来的开发和实施.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 可访问性技术 技术可访问性
背景情况:
- 与聋人进行不有效的医疗保健沟通会导致错误沟通和错误等不良结果.
- 聋人随处接触 (DITE) 移动应用程序是为了弥合这一差距而开发的,通过视频会议将聋人用户与场外口译员联系起来.
- 这解决了马来西亚聋人社区在医疗保健机构中对可访问的通信解决方案的急需.
研究的目的:
- 评估使用技术接受和使用统一理论 (UTAUT) 模型来衡量用户对DITE应用的看法的可行性和可接受性.
- 收集聋人社区和马来西亚手语 (BIM) 通译员的反,以改进DITE应用程序的设计.
- 确保DITE应用程序有效地满足其预期用户的通信需求.
主要方法:
- 针对聋人用户和BIM解释员的UTAUT调整问卷.
- 从两组中招募了参与者,在两周内测试DITE应用程序.
- 进行了测试后的问卷填写和焦点小组讨论,以获得深入的反.
主要成果:
- 对于参与者之间的绩效预期,努力预期,促进条件和行为意图,观察到高评级.
- 参与者为应用程序的改进提供了可行的建议.
- 该研究证明了测量UTAUT构造的可行性和可接受性,使用对这些用户群体进行修改的问卷.
结论:
- 在整个设计过程中吸引最终用户为应用程序增强提供了宝贵的见解.
- DITE应用程序能够有效地满足马来西亚聋人和BIM口译员的沟通需求.
- 持续以用户为中心的设计将确保应用程序的持续相关性和实用性.
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