瑞士居民在COVID-19大流行期间的信息行为观:一项纵向定性研究
1Institute of Philosophy and Multidisciplinary Center for Infectious Diseases, University of Bern, Bern, Switzerland; Institute of History and Ethics in Medicine, TUM School of Medicine and Health, Technical University of Munich, Munich, Germany; Institute for Biomedical Ethics, University of Basel, Basel, Switzerland.
Social science & medicine (1982)
|February 9, 2024
概括
在COVID-19大流行期间,人们寻求信息以获得确定性,但也面临过载和错误信息等挑战. 这导致了稳定的态度,社会两极分化,随着时间的推移,信息疲劳.
科学领域:
- 信息科学 信息科学 信息科学
- 卫生沟通健康沟通
- 社会学 社会学 社会学
背景情况:
- 随着COVID-19的流行,公众信息行为面临前所未有的挑战.
- 在全球卫生危机期间,错误信息和虚假信息使信息搜索复杂化.
- 流行病期间信息行为演变的长度定性研究很少.
研究的目的:
- 调查德语系瑞士的个人在COVID-19大流行期间如何感知和评估信息收集.
- 了解随着时间的推移,人们信息行为中的变化.
- 识别影响信息搜索及其后果的因素.
主要方法:
- 在三个时间点 (2020年4月,2020年10月,2021年10月) 进行了83次半结构化采访,对德语瑞士的居民进行了采访.
- 使用反射主题分析进行定性数据分析.
- 基于威尔逊信息行为模型的理论框架.
主要成果:
- 参与者信任新闻报道,政府,科学专家和社会圈子.
- 信息搜索是由对主动性和确定性的渴望驱动的.
- 阻碍因素包括信息过载,不一致的信息,阴谋论和习惯.
- 信息疲劳在第二个时间点出现.
- 在最后一个时间点中,相互矛盾的信息和不同的解释与社会两极分化增加有关.
结论:
- 疫情期间形成的态度趋于稳定,导致社会两极分化和细分.
- 信息行为显著影响了人们对社会分歧的看法.
- 调查结果提供了关于在健康危机期间管理社会两极分化方面的见解.
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