一种整体的方法来提高博物馆的表现和游客体验.
Panos I Philippopoulos1, Ioannis C Drivas2, Nikolaos D Tselikas3
1Digital Systems Department, University of the Peloponnese, 23100 Sparta, Greece.
Sensors (Basel, Switzerland)
|February 10, 2024
概括
本研究引入了一种综合方法,使用数据分析和技术来增强博物馆参观者体验和表现. 一个试点项目表明,这种整体解决方案对文化遗产组织来说是可行的,并且具有成本效益.
科学领域:
- 信息科学 信息科学 信息科学
- 计算机科学 计算机科学
- 博物馆研究 博物馆研究
背景情况:
- 博物馆面临的挑战是管理内容和参观者数据,以获得最佳的体验和性能.
- 现有的研究往往单独处理元数据或访问者跟踪等方面,缺乏整体解决方案.
- 需要一个全面的战略来整合各种数据流,以加强博物馆的运营.
研究的目的:
- 为改善博物馆参观者体验和整体表现提出一个综合概念.
- 提出一个整体的技术框架,解决博物馆管理的关键挑战.
- 为文化遗产组织展示统一方法的可行性.
主要方法:
- 采用和参数化数字展览文档,空间管理和评估的四个本体.
- 开发一种用于近乎实时的访问者移动跟踪工具 (匿名和同名).
- 实施一个用于提供个性化内容的移动应用程序和一个用于数据分析的管理平台.
主要成果:
- 试点实施 (MELTOPENLAB项目) 的初步结果表明可行性.
- 综合方法具有成本效益和功能.
- 在技术性能和成本效益之间实现最佳的权衡是可能的.
结论:
- 一种整体的,综合的方法显著提高了博物馆参观者的体验和表现.
- 拟议的技术框架为博物馆提供了一个可行的,具有成本效益的解决方案.
- 这种不分割的战略通过数据驱动的洞察力为文化遗产组织增加了价值.
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