分析中国在线政府调查平台上的公众需求:一项基于BERTopic的主题建模研究
Zhuoyuan Tang1, Xuan Pan2, Zhouyi Gu1
1School of Information Technology, Zhejiang Financial College, Hangzhou, China.
PloS one
|February 15, 2024
概括
中国江的公众要求重点关注生计安全和权利保护. 对政府调查数据的分析表明,在紧急情况下,公众对此感到担忧,这有助于政府应对和社会治理.
科学领域:
- 社会科学 社会科学 社会科学
- 公共管理 公共管理
- 计算社会科学 计算社会科学
背景情况:
- 通过分析公众反,可以改善政府决策.
- 在线平台促进了公众与政府服务的直接接触.
研究的目的:
- 在政府调查数据上使用主题建模分析公众需求.
- 评估BERTopic算法在提取公众关注方面的有效性.
- 为提高政府灵活性和社会治理提供见解.
主要方法:
- 来自中国江省的公开信件的网络扫描 (2022年6月-2023年5月).
- 描述性统计分析和文本挖掘.
- 使用BERTopic算法进行主题建模.
主要成果:
- 公共需求主要涉及生计安全和权利保护.
- 公众的反应表明对紧急事件的敏感性和深切关注.
- 该BERTopic算法有效地提取各种公共需求.
结论:
- 公共需求为政府的紧急管理提供了关键的见解.
- 利用主题建模可以增强对公众需求和关切的理解.
- 调查结果支持现代化社会治理和改善公共服务.
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