确定质量指标来衡量医疗保健机构的工作场所暴力:快速审查
Brendan Lyver1, Jaswanth Gorla2, Christian Schulz-Quach3,4,5,6
1Department of Supportive Care, Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada.
医疗保健中的工作场所暴力 (WPV) 是一个日益严重的问题. 这项研究确定了229个质量指标,以帮助组织测量WPV并评估预防策略.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 公共卫生 公共卫生
背景情况:
- 医疗保健机构的职场暴力 (WPV) 对患者护理和员工福祉构成重大风险.
- 现有的指标往往不充分反映WPV,阻碍了有效的干预计划.
- 这种复杂性使WPV的评估和持续改进的实施变得更加复杂.
结论:
- 识别的质量指标为医疗保健组织提供了一个基础,以系统地解决WPV.
- 这些指标可以描述WPV,并衡量预防干预措施的有效性.
- 需要进一步的研究来扩大质量指标的清单,并确保它们的适用性和非歧视性应用.
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