通过部门领导的质量改进过程优化电子健康记录的可用性
Adam M Franks1, Charles Clements2, Tammy Bannister2
1Department of Family and Community Health, Joan C. Edwards School of Medicine, Marshall University, Huntington, West Virginia franks1@marshall.edu.
Annals of family medicine
|February 21, 2024
概括
电子健康记录 (EHR) 的优化涉及临床医生和IT显著提高了部门的生产力. 在现有的EHR系统中发现了许多解决方案,突出了需要更好的实施前协作.
科学领域:
- 医疗信息学 医疗信息学
- 临床工作流的优化 临床工作流优化
- 信息技术在医学中的应用
背景情况:
- 电子健康记录 (EHR) 很普遍,但由于开发人员和用户之间的断开,它们往往无法与临床工作流程保持一致.
- 实施问题源于这种脱节,主要是在机构层面记录的实施后优化努力.
研究的目的:
- 开展一个全部门的EHR优化倡议.
- 评估协作优化对部门生产力的影响.
- 为了分类实施的EHR优化类型.
主要方法:
- 一个为期4个月的EHR优化过程,涉及临床医生和IT.
- 将优化分类为适应,创造,发现和修改.
- 使用泰勒的变化点分析评估部门生产力 (访问,收费,支付).
主要成果:
- 确定了124个优化:54个发现,43个适应,14个修改和13个创建.
- 在月费率 (0.74至1.28) 和支付率 (0.83至1.58) 中观察到显著的改善.
- 每月访问比率从0.65增加到0.98,虽然不是显著的.
结论:
- 部门与IT合作以优化EHR可以提高生产力.
- "发现"优化的占主导地位表明,现有的EHR系统往往包含可用性解决方案.
- "适应"优化的高率强调了在实施EHR之前需要改善开发者-用户协作.
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